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FAQs

What is speech therapy and what does a therapist do?

Many children need help communicating. This could be due to a language or articulation delay or disorder, an illness or accident, or other diagnoses, such as Autism. Speech and language therapy is the therapeutic treatment of speech and language difficulties and disorders. This therapy helps to prevent, diagnose and/or rehabilitate an individual’s speech and language difficulties. Speech-language pathologists also work with individuals with feeding/swallowing disorders or difficulties, social skills difficulties, and oral motor deficits. 

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Speech-language pathologists are the professionals who identify, assess, and treat speech and language problems including swallowing disorders.

Does my child need speech therapy?

That can be a tough question for any parent or caretaker who is concerned about the speech, language, feeding, or social skills development of their children.  To help make this decision, Sunbreak will perform a communication assessment to determine how your child's speech, language, social or swallowing skills are developing and which areas your child might need some improvement. We are happy to discuss your concerns over the phone and help you determine if an evaluation and/or therapy should be considered. 

How do I get started?

Call or email Sunbreak at info@sunbreakclinic.com or 503-908-6120 to discuss your concerns and determine if your child might need speech therapy and set up a communication assessment. You can also fill out the Contact Us form here and we will be in touch with you as soon as possible. 

Do you accept insurance?

Yes we do! We are currently in-network with:​

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Commercial Insurance:

  • Regence Blue Cross PPO plans 

  • PacificSource 

  • Moda 

  • Providence 

  • Cigna

  • First Choice Health Care 

  • Kaiser  (with referral)​

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Medicaid Plans - Limited: 

  • CareOregon 

  • Providence Health Assurance 

  • PacificSource Community Solutions 

  • Yamhill Community Care 

  • Medicaid Open Card â€‹

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Sunbreak Therapy Services is in-network with the following insurance plans for Psychological Evaluations:

 

  • Regence Blue Cross Blue Shield (BCBS)

  • Providence 

  • PacificSource

  • Moda 

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 Please note: We are not able to accept OHP (Oregon Health Plan) or OHP secondary plans for psychological evaluations at this time.​

What documentation do you provide?

After the initial evaluation, you will be provided with an evaluation report.  Periodic progress reports will also be provided to patients. 

What is your cancellation policy?

We want to provide the best possible services to all of our patients. Consistent attendance helps your child make the best progress. Please review our updated attendance guidelines below. 

 

Attendance Requirement 

Patients must maintain at least a 90% attendance rate over a 12 week period in their regular appointment slot or they may lose their scheduled appointment time. 

 

Cancellations

  • Please provide at least 2 business days notice if you need to cancel or reschedule an appointment. 

  • Each family receives one (1) late cancel freebie every 6 months.

  • A late cancellation is a cancelled appointment with less than 2 business days notice. 

Fees for Late Cancellations

  • If you late cancel and do NOT reschedule, there is a $50 fee.

  • If you late cancel and DO reschedule, there is a $10 rescheduling fee.

  • If the rescheduled appointment is canceled, the $50 fee will be charged.

  • If you no-show or cancel within 3 hours of your scheduled appointment, there is a $50 fee, and you must reschedule. 

 

Illness

These rules also apply to cancellations due to illness. If your child is sick, please still call ahead and reschedule as soon as possible or we can switch to a zoom appointment. 

 

Oregon Health Plan (OHP) Clients

  • You receive one (1) late cancel freebie every 6 months.

  • If you late cancel and do not reschedule or no-show, you will be moved from a permanent weekly appointment to flex scheduling.

  • To return to a permanent scheduled time, you must attend 4 consecutive appointments without rescheduling.

Late Arrivals 

  • If you are more than 10 minutes late, we may need to cancel the session and mark it as a missed appointment. 

  • If you arrive late, the session will end at the regular time.

  • Being late 3 times may result in services being put on hold.

 

Clinician Cancellations

  • If the therapy provider cannot attend a scheduled appointment, you will be contacted as soon as possible to reschedule with the same provider or a different provider. 

  • Every effort will be made to reschedule your appointment in a timely manner.

What if my child is ill?

At Sunbreak, we try to keep everyone healthy and safe, including our staff.  We offer teletherapy sessions too if needed.

 

Please contact us to cancel in-person sessions and switch to virtual (if able to do so) if patient has any of the following symptoms:

  • Flu Symptoms

  • Fever

  • Sore throat/strep throat

  • Any type of new cough - including Croup or Whooping *If cough resides after sickness and no other symptoms remain, this is no longer symptomatic. 

  • Sneezing, runny nose with color, congestion

  • Head & body aches

  • Upset stomach/vomiting

  • Diarrhea

  • Pinkeye

  • Any virus 

  • Mouth sores, thrush, chicken pox

 

Emergency cancellations are due to illness, death in the family, or illness of a family member. These sessions must be canceled by 9am on the day of the therapy slot. If your child comes to the session and appears ill, you will be billed for that session and sent home from therapy.

 

NON-EMERGENCY 24 HOURS NOTICE: This includes vacations, pre –planned doctor’s  appointments, family events, work obligations, parties, sports events, lack of babysitter  etc. This includes anything that is not designated by “emergency “. The session must be canceled with 48-hour notice. If cancellations become excessive for nonemergency purposes, then the client may lose his/her weekly slot in the therapy  schedule. If the session is not canceled with 24 hours notice, a $50 late cancel/no-show fee will be charged.

What if my child did not qualify for early intervention or school-based services?

To qualify for services through early intervention/early childhood education or in the public school system, children often have to demonstrate a significant delay in one or more areas of development or academically related skills. We often work with children who are experiencing mild or moderate delays or disorders who still benefit from speech, language, social skills, or feeding therapy even if they do not qualify for an IEP or IFSP.

What is you privacy policy?

Privacy is of the upmost importance to us and we want you to know that we take this responsablity very seriously.  To review our privacy policy feel free to click on icon to review our policy...

For more general information and relevent check out our blog 
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